Stockholm, Stockholm, Helsinki, St. Petersburg, St. Petersburg, Tallinn, Stockholm, Stockholm

INCLUDED

• On-board accommodation in the stateroom category of your choice and cruise as shown.
• Port Expenses & Fees.
• Full board on the ship (a cover charge applies for our specialty restaurants)
• Room service (free for premium and suite categories – charges apply in Classic)
• Participation in on-board activities and on-board facilities (surcharge may apply)
• Entertainment program on board.

Safety above all- Χρήσιμες πληροφορίες

10 Things to Know for a totally Safe Cruise

NOT INCLUDED

• Drinks served in the restaurants, bars, lounges and in the stateroom, Service charge, Shore excursions.
• Hair salon, use of wellness area, health and beauty treatments.
• Selected on-board activities, Laundry, medical services, photographers, newspapers.
• Purchases made at on-board shops, Club Restaurants, Samsara Restaurants, the Pizzerias and the Teppanyaki restaurant
• Video games, the Casino, on-demand movies on the interactive TV in the cabin, Grand Prix Simulators
• Other attractions only available on certain ships (4D Cinema, Music Studio, Star Laser, etc.) as well as personal expenses.

Service Charge 
For all hotel services on board, a mandatory service charge of 10 € per person per day will be added each day to the guest’s account. Payment will be requested at the end of the cruise and depends on how many days the guest’s cruise lasts. Guests may choose to add the service charge to the total to be paid when booking. The predetermined daily amount depends on the date and the destination of the cruise.
The service charge rates to guests over the age of 14. There is no service charge on any cruise for children under the age of 4. Children between the ages of 4 and 14 will be charged 50% of the above rate.

GENERAL INFO

Cancellation policy

 ° For all new bookings done until 13/10/2020, , on cruises with departure date until June 2021 Guests have the possibility to move or cancel their reservation without fees on a new one  up to 48 hours before departure date!

 ° For all bookings already confirmed on cruises with departure date until end of March 2021 , Guests will be allowed to move / cancel their reservation within 31 October 2020.  No cancellation fees will be applied until 48 hours before departure!

If you have booked before 30 June, you will have up to 48 hours before the departure date to cancel and defer your holiday until a later date, and even another destination of your choice.

In the event of cancellation, all sums committed for the cruise portion and paid to Costa will be converted into a voucher/ future cruise credit which you can use for a new cruise, to be booked within 12 months of the issue date of the voucher, with a departure by 30 November 2021 at the latest.

This new policy applies to all rates.

In the event of cancellation/ postponement of a booking confirmed before 31/07/2020, Costa will issue a voucher/future cruise credit of a value equivalent to the total price of the cruise initially booked with Costa, net of commission. This voucher, issued by Costa Cruises, will be sent to the Travel Agency that placed the booking, and made out in the name of the traveller whose name appears on the booking. 

The voucher will be valid exclusively for booking a cruise listed in our schedule; the booking is to be made within the 12 months following the issue date of the voucher, and with a final deadline of 30 November 2021. 

It will be usable only by the named beneficiary/holder, and will therefore under no circumstances be transferable to a third party. It may be combined with catalogue offers and other promotions applicable at the time of reservation. Only in cases where several cabins are booked, and subject to the agreement of all adult travellers, it will be possible to divide the original voucher into multiple vouchers, one per cabin, in the name of the main passenger for each cabin. 

At the time the voucher is issued, Costa Cruises will assign a credit value to the voucher for the amount shown on that voucher, equal to the sums actually paid to Costa Cruises, in respect of the sea travel portion. 

The cruise booking and payment terms between the end customer and the Travel Agency, and between the Travel Agency and Costa Cruises, remain unchanged, and therefore the choice of a new cruise must be made within 12 months of the date of cancellation. 

In order to protect the traveller against any risk of insolvency on the part of the organiser and/or the seller, the usual provisions as stipulated in our General Terms and Conditions of Sale, and the provisions of the Tourism Code, remain applicable, under the terms of which the insurance and Financial Guarantee companies, which stand guarantor respectively for the organiser and the retailer, will each provide cover for the traveller within the scope of their respective responsibilities.

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In order to confirm a booking a 30% deposit is require of the bookings’ total price. Balance must be paid 30 days prior to departure date. Any booking made in the period of less than 30 days full payment of the booking is required.
To complete the booking and according to the company policy, it is necessary for you to provide full details of all participants (Full Name, Date and Place of Birth) as they are shown on your Passport(s)/ID(s) (depending on the cruise type you have selected). It is also necessary to provide an Emergency Contact (friend or relative) and full contact details (Full name and mobile number) of this person.
You are responsible for obtaining all necessary travel documents and for complying with Customs and Immigration requirements. Guest without proper travel documents will not be allowed to board the vessel and no refund of cruise fare will be given to any guest failing to bring such documentation.
In order to avoid problems at departure, we kindly ask you to carefully check the validity of your documents and to be in possession of what is required for the cruise. If any guest does not possess the required documentation they will be denied boarding their flight/cruise and cancellation penalties will be applied.
A valid passport is required for this cruise. (Please check for Visa requirements with you embassy).

Cancellation policy

 ° For all new bookings done until 31/8/2020, on cruises with departure date until June 2021 Guests have the possibility to move or cancel their reservation without fees on a new one  up to 48 hours before departure date!

 ° For all bookings already confirmed on cruises with departure date until end of October 2020 , Guests will be allowed to move / cancel their reservation within 31 October 2020.  No cancellation fees will be applied until 48 hours before departure!

If you have booked before 30 June, you will have up to 48 hours before the departure date to cancel and defer your holiday until a later date, and even another destination of your choice.

In the event of cancellation, all sums committed for the cruise portion and paid to Costa will be converted into a voucher/ future cruise credit which you can use for a new cruise, to be booked within 12 months of the issue date of the voucher, with a departure by 30 November 2021 at the latest.

This new policy applies to all rates.

Cabin categories Basic 

90 days or more prior to departure € 50 
89-57 days prior to departure 25%
56-30 days prior to departure 50%
29-15 days prior to departure 75%
14 days prior to day of departure 100%

Cabin categories Comfort /Deluxe 

89-57 days prior to departure Full Deposit Amount
56-30 days prior to departure 50%
29-15 days prior to departure 75%
14 days prior to day of departure 100%

World Cruises and Segments: 

90 days or more prior to departure € 50 
89-57 days prior to departure 25%
56-30 days prior to departure 50%
29-15 days prior to departure 75%
14 days prior to day of departure 100%

Name change possible up to 12 days before departure with a € 50 per person penalty.