On-board accommodation in the stateroom category of your choice and cruise as shown
Full board on the ship (a cover charge applies for our specialty restaurants), coffee, tea, water and iced tea during the meals and certain juices during breakfast
Room service (delivery charge applies after midnight)
Participation in on-board activities and on-board facilities (surcharge may apply).
Entertainment program on board.
Drinks served in the restaurants, bars, lounges and in the stateroom
Taxes, Fees & Port Expenses.
Service charge (as per below)
Use of wellness area on most ships
Health and beauty treatments
Selected on-board activities as well as personal expenses.
Hotel Service Charge Our crew works very hard to make sure that every aspect of your cruise meets the highest standards. This includes those crew members who serve you directly, such as Dining Room wait staff and the stewards who service your stateroom each day. There are also many others who support their efforts whom you may never meet, such as galley and laundry staff. To ensure that the efforts of all of our crew members are recognized and rewarded, a daily Hotel Service Charge is automatically added to each guest’s shipboard account. The daily Hotel Service Charge for suites is USD$15.00* per guest per day, and USD$13.50* per guest per day for other staterooms (*The charges are subject to change without notice.) If our services exceed or fails to meet your expectations you are free to adjust this amount at the end of the cruises. The Hotel Service Charge is paid to Holland America Line crew members, and represents an important part of their compensation. A 15% Bar Service Charge is automatically added to bar charges and Dining Room wine purchases. In terminals, airports, ports of call and on shore excursions, we suggest that you extend gratuities consistent with customary local practices
In order to complete the booking, and according to the company policy, it is necessary for you to provide full details of all participants (Full Name, Date and Place of Birth) as they are shown on your Passport(s)/ID(s) (depending on the cruise type you have selected). It is also necessary to provide an Emergency Contact (friend or relative) and full contact details (Full name, Phone Number Mobile/Landline) of this person.
A valid passport is required for this cruise and visa (please check for Visa).
In order to confirm a booking a 30% deposit is require of the booking total. Balance must be paid 75 days prior to departure date. Any booking made in the period of less than 75 days full payment of the booking is required.
Passports - You are responsible for securing proper documentation for the countries visited on your cruise or land tour.
Boarding may be denied or fines may be levied against those guests without proper documentation.
We strongly recommend carrying a passport that is valid for at least six months beyond the completion date of your travel, as this is required by some countries. All guests must carry their valid passports.
Guests who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees:
Grand World; Grand Voyages and any segment of a Grand World or Grand Voyage
120-91 days before commencing travel: an amount equal to deposit requirement 90-76 days before commencing travel: 60% of gross rate 75 days or less before commencing travel: 100% of gross rate
Asia; Australia & New Zealand; Europe transatlantic (30days or more) including segments Hawaii/Tahiti & Marquesas (28 nights or more) Holidays, MS Prinsendam Europe; South America; Antarctica & Amazon (Incan Empires, Inca Discovery) and South Pacific Cruises;
90-64 days before commencing travel: an amount equal to deposit requirement 63-43 days before commencing travel: 50% of gross rate 42-22 days before commencing travel: 75% of gross rate 21 days or less before commencing travel: 100% of gross rate
Alaska Cruises and Land+Sea Journeys; Bermuda; Canada & New England; Caribbean (including holiday); Europe (Excluding Holiday, transatlantic voyages of 30+ nights & segments and MS Prinsendam Europe) Hawaii (sailings 27 days or less excluding Holiday) Mexican Riviera (excluding Holiday); Panama Canal Riviera (excluding Holiday);
75-57 days before commencing travel: an amount equal to deposit requirement 56-29 days before commencing travel: 50% of gross rate 28-16 days before commencing travel: 75% of gross rate 15 days or less before commencing travel: 100% of gross rate